These Terms of Service ("Terms") form a binding agreement between you ("Customer," "you," or "your") and LT Plumbing Services ("LT Plumbing," "we," "us," or "our"), a plumbing contractor operating in the State of Colorado. By requesting an estimate, scheduling service, or accepting work performed by LT Plumbing, you agree to these Terms in full.
If you do not agree to these Terms, you must not use our services or website.
1. Services Provided
LT Plumbing Services provides residential and commercial plumbing and related mechanical services in Colorado, which may include but are not limited to:
- Plumbing diagnostics, repair, and installation
- Drain cleaning and sewer line services
- Water heater installation, repair, and replacement
- Fixture installation and replacement
- Leak detection and remediation
- Emergency plumbing services
- Other mechanical services within the scope of our licensing
All work is performed in accordance with applicable Colorado plumbing codes, local building ordinances, and the licensing requirements of the Colorado Department of Regulatory Agencies (DORA).
2. Estimates and Quotes
Estimates are provided based on the information available at the time of inspection. Final pricing may vary if hidden conditions, additional labor, or unforeseen materials are required to complete the work. Any material change in scope or price will be communicated to you before additional work is performed.
Free estimates, where offered, are valid for thirty (30) days from the date issued unless otherwise stated in writing.
3. Scheduling and Cancellations
Appointment times are estimates and may be affected by emergency dispatches, weather, or job complexity. We will make commercially reasonable efforts to notify you of significant delays.
You may cancel or reschedule a non-emergency appointment without penalty by providing notice at least twenty-four (24) hours before the scheduled appointment. Cancellations with less than 24 hours' notice, or no-shows at the scheduled time, may incur a trip charge equal to our standard dispatch fee.
4. Payment Terms
Payment is due upon completion of work unless otherwise agreed in writing. We accept cash, check, and major credit cards. For larger projects, we may require a deposit before commencing work.
Invoices not paid within thirty (30) days of the invoice date will accrue interest at the maximum rate permitted by Colorado law. You agree to pay all reasonable collection costs, including attorneys' fees, incurred in collecting past-due amounts.
5. Mechanic's Lien Notice
COLORADO MECHANIC'S LIEN NOTICE. Under Colorado law (C.R.S. § 38-22-101 et seq.), contractors and subcontractors who perform labor or supply materials on real property and are not paid have the right to file a mechanic's lien against the property to secure payment. By accepting our services, you acknowledge this right. We will only exercise lien rights as a last resort and only as permitted by Colorado law.
6. Warranties
6.1 Workmanship Warranty
LT Plumbing warrants its labor and workmanship for a period of one (1) year from the date of service, unless a different period is specified in writing on the invoice or work order. This warranty covers defects in the installation or repair performed by our technicians.
6.2 Manufacturer Warranties
Parts and equipment installed are covered exclusively by the manufacturer's warranty. We will assist you in submitting warranty claims to the manufacturer but make no independent warranty of parts beyond what the manufacturer provides.
6.3 Warranty Exclusions
Our workmanship warranty does not cover:
- Damage caused by misuse, abuse, neglect, or accidents
- Damage caused by acts of God, freezing, flooding, or natural disasters
- Damage resulting from work performed by others after our service
- Pre-existing conditions not addressed in our scope of work
- Issues arising from outdated or non-code-compliant existing plumbing systems
- Normal wear and tear of materials or fixtures
7. Customer Responsibilities
You agree to:
- Provide safe and reasonable access to the work area
- Disclose all known hazards, including the presence of asbestos, lead, mold, or hazardous materials
- Secure pets and personal property during the service visit
- Be the lawful property owner or authorized representative permitted to request the work
- Promptly inspect completed work and notify us in writing of any concerns within seven (7) days
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY COLORADO LAW, LT Plumbing's total cumulative liability arising from or related to the services performed shall not exceed the total amount paid by the Customer for the specific service giving rise to the claim. LT Plumbing shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, loss of use, or property damage beyond the immediate work area, even if advised of the possibility of such damages.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded under Colorado law.
9. Indemnification
You agree to indemnify and hold harmless LT Plumbing Services, its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your negligence, or your misrepresentation of conditions at the service site.
10. Right to Refuse Service
LT Plumbing reserves the right to refuse or discontinue service at any property where conditions are unsafe, where the scope of work falls outside our licensing or expertise, or where the Customer engages in abusive, threatening, or harassing behavior toward our technicians.
11. Dispute Resolution
The parties agree to first attempt to resolve any dispute in good faith through direct negotiation. If a dispute cannot be resolved informally within thirty (30) days, the parties agree to non-binding mediation in Colorado before pursuing litigation.
Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Colorado, and you consent to the personal jurisdiction of those courts.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
14. Entire Agreement
These Terms, together with any written work order, invoice, or signed agreement, constitute the entire agreement between you and LT Plumbing regarding the services and supersede any prior oral or written communications.
15. Changes to These Terms
We may revise these Terms from time to time. The version in effect at the time you request service governs that engagement. The most current version will always be posted on our website.
16. Contact Us
LT Plumbing Services
Email: info@ElevationPeakServices.com
Phone: [INSERT PHONE NUMBER]
Mailing Address: [INSERT BUSINESS ADDRESS], Colorado [INSERT ZIP]
Colorado Contractor License #: [INSERT LICENSE NUMBER]